JCH&L Alerts Community to Scam Phone Calls

Jefferson Community Health & Life staff were notified this week of community members receiving scam phone calls regarding hospital bills from caller IDs that identified JCH&L.

“JCH&L will never call you and ask you to give your personal health information. JCH&L may call you about appointments or other information related to a visit. Our billing company also may call you about your bill. If  you are suspicious or something doesn’t seem right, please hang up and call us directly at 402-729-3351,” said Kim Shadduck, JCH&L business office manager. “Please do not give your Medicare number, social security number or other such personal information over the phone.”

JCH&L does use an outside company for billing. Calls from Med-Plan will identify themselves as Patient Services, and will ask the customer to call back at __________.

JCH&L wants to alert the community that there are a number of scam calls happening again, and they may use JCH&L or other businesses caller IDs.